Refund Policy

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Thank you for choosing StardomU for your acting and modeling training. We are committed to providing high-quality educational content and a great learning experience. However, we understand that sometimes circumstances change or expectations may not be met. To ensure your satisfaction, we offer the following refund policy:

Refund Eligibility

1. Eligibility Period: Refund requests must be made within 30 days of the original purchase date.
2. Refund Conditions: To be eligible for a refund, you must provide proof of purchase and a valid reason for requesting the refund. We appreciate any feedback on why the program did not meet your expectations, as it helps us improve our offerings.

Refund Process

1. Request Submission: To request a refund, please email our support team at support@stardomu.com with your purchase details and reason for the refund.
2. Review and Approval: Our team will review your request within 3-5 business days. If approved, we will process your refund and notify you via email. The refund will be issued to the original payment method used during the purchase.

Important Notes

• Refunds may take up to 10 business days to appear on your account, depending on your payment provider.
• The 30-day refund period starts from the date of purchase.
• Requests made after the 30-day period will not be eligible for a refund.

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We value your satisfaction and are here to assist you with any questions or concerns. Please do not hesitate to contact us for further assistance.

Thank you for choosing StardomU.

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